Contact

Have questions or need support? Contact us for course info, beauty help, or business inquiries. We're here to support your brow journey!

Get in touch

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    Address

    Prisma 17A
    2495 AS The Hague
    The Netherlands

    CoC: 91907942
    VAT: NL865812913B0

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    Contact

    info@sugarbrowed.com
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    Live chat
    09:30 - 20:00 (CEST)

  • schedule

    Opening hours

    By appointment only (CEST)

    Mon - Fri: 09:30 -18:00
    Sat - Sun: 10:00 - 19:00

    Partner Academies

    Explore our exclusive academy locations by selecting one of the available countries.

    The Hague, The Netherlands

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    Prisma 17a, 2495 AS The Hague

    mail

    info@sugarbeautyacademy.com

    link

    www.sugarbeautyacademy.com

    Questions?

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    Where do you ship to?

    We ship worldwide! No matter where you are, we’ll deliver straight to your doorstep.

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    How long does shipping take?

    FREE SHIPPING ABOVE €150

    Shipping Timeframe:

    Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 3 business days.

    For Standard Shipping, please allow 7 - 14 business days for standard shipping.

    For Express Shipping, please allow 1 - 3 business days for express shipping.

    Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

    Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

    If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.

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    Can I get a refund if I’m not satisfied with my purchase?

    We want you to be happy with your order. If you’re not satisfied, please review our Refund Policy for full details on eligibility and how to request a refund. Certain conditions may apply.

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    Are your products safe for sensitive skin?

    Yes, our products are formulated to be gentle and suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before full use.

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